Saturday, March 11, 2006

Fun with Recruiting

I have been fortunate enough to get involved in hiring activities for the last couple of years.  It gives me great pleasure in meeting new people, knowing about their aspirations, dreams, and things they like etc.  Of course, there were times when things did not happen as expected and with it came frustration.

 

It took some time for me to realize that this frustration tells me that I need to change, than expecting “circumstances” to change.  Long ago, I read a little story about change.  It goes something like this.

 

Carrot, Egg and Coffee

(from unknown source)

 

A young woman went to her mother and told her about her life and how things were so hard for her. She did not know how she was going to make it and wanted to give up. She was tired of fighting and struggling. It seemed as one problem was solved, a new one arose.        

 

Her mother took her to the kitchen. She filled three pots with water and placed each on a high fire. Soon the pots came to boil. In the first she placed carrots, in the second she placed eggs, and in the last she placed ground coffee beans.  She let them sit and boil, without saying a word.  In about twenty minutes she turned off the burners. She fished the carrots out and placed them in a bowl. She pulled the eggs out and placed them in a bowl. Then she ladled the coffee out and placed it in a bowl.  

 

Turning to her daughter, she asked, "Tell me what you see." 

"Carrots, eggs, and coffee," she replied.

 

Her mother brought her closer and asked her to feel the carrots.  She did and noted that they were soft.  The mother then asked the daughter to take an egg and break it. After pulling off the shell, she observed the hard boiled egg.  Finally, the mother asked the daughter to sip the coffee. The daughter smiled as she tasted its rich aroma.

 

The daughter then asked, "What does it mean, mother?"

 

Her mother explained that each of these objects had faced the same adversity - boiling water.  Each reacted differently.  The carrot went in strong, hard, and relenting.  However, after being subjected to the boiling water, it softened and became weak.  The egg had been fragile. Its thin outer shell had protected its liquid interior, but after sitting through the boiling water, its inside became hardened.  The ground coffee beans were unique, however. After they were in the boiling water, they had changed the water.

 

"Which are you?" she asked her daughter. "When adversity knocks on your door, how do you respond?  Are you a carrot, an egg or a coffee bean?"

 

Think of this: Which am I? Am I the carrot that seems strong, but with pain and adversity do I wilt and become soft and lose my strength?  Am I the egg that starts with a malleable heart, but changes with the heat? Did I have a fluid spirit, but after a death, a breakup, a financial hardship or some other trial, have I become hardened and stiff? Does my shell look the same, but on the inside am I bitter and tough with a stiff spirit and hardened heart?  Or am I like the coffee bean? The bean actually changes the hot water, the very circumstance that brings the pain. When the water gets hot, it releases the fragrance and flavor. If you are like the bean, when things are at their worst, you get better and change the situation around you.

 

When the hour is the darkest and trials are their greatest, do you elevate yourself to another level? How do you handle adversity? Are you a carrot, an egg or a coffee bean  The happiest of people don't necessarily have the best of everything; they just make the most of everything that comes along their way. The brightest future will always be based on a forgotten past; you can't go forward in life until you let go of your past failures and heartaches.

 

</end-of-story>

 

So, I started enjoying interviews rather than complaining about them.  I started talking to “people” rather than “candidates”.  I started working on improving my skills to bring the best of an interviewee: by having a positive conversation.  Then it became very easy to see if there is a fit – between the role and the person.  Decision is very easy.

 

Thank You GOD, for teaching me valuable lessons of life by providing great opportunities to learn.

Thursday, March 09, 2006

E-ntilligence

I recently read an article about “E-Mail Intelligence”.  It’s very interesting.

 

Briefly, email intelligence is analyzing those zillions of emails that reside in the corporate email systems and present it in a dash board to analysts for further analysis.

 

As email has become THE standard of communication these days, it is not surprising at all that most of the information, if not all, which is critical to business, hides in someone’s mail box.  Legal battles like the anti-monopoly case against Microsoft or other infamous litigations of corporate governance heavily rely on email analysis.  And traditionally most of the legal houses carried their job by dedicating large teams to manually analyze corporate email systems, which proved to be expensive and laborious.

 

This is an emerging market for sure (a Google quickie on “email intelligence” brings up 140,000,000 results!!).  There are already various products in the market place with tools that offer application of advanced statistical, linguistic and proprietary analysis techniques.  This, for sure, is an interesting space to watch.