E-ntilligence

I recently read an article about “E-Mail Intelligence”.  It’s very interesting.

 

Briefly, email intelligence is analyzing those zillions of emails that reside in the corporate email systems and present it in a dash board to analysts for further analysis.

 

As email has become THE standard of communication these days, it is not surprising at all that most of the information, if not all, which is critical to business, hides in someone’s mail box.  Legal battles like the anti-monopoly case against Microsoft or other infamous litigations of corporate governance heavily rely on email analysis.  And traditionally most of the legal houses carried their job by dedicating large teams to manually analyze corporate email systems, which proved to be expensive and laborious.

 

This is an emerging market for sure (a Google quickie on “email intelligence” brings up 140,000,000 results!!).  There are already various products in the market place with tools that offer application of advanced statistical, linguistic and proprietary analysis techniques.  This, for sure, is an interesting space to watch.